BT fault repaired but automated message is still on the line
May 10, 2012 Leave a comment
This is how you can remove the automated message still on the phone line when people call you after BT engineers have fixed the fault. And, then you call BT customer services and they book you another engineer to fix it again.
1. Login to your online BT account
2. Find the fault that has been repaired
3. Then click on Accept the fault that has been repaired. Then after a few minutes the message should be gone.
Hope this helps someone!